toob Referral: £25 Each Way for Full-Fibre Broadband
If a friend or neighbour has already switched to toob, their toob referral link is worth using before you order. Sign up for a 12 or 24-month home broadband contract through that link and, once your service has been live for 14 days, you'll both receive a £25 reward. It's one of the simplest referral schemes in UK broadband — no tiers, no confusing multipliers, just £25 for the new customer and £25 for the friend who referred them.
toob is a full-fibre (FTTP) network builder rather than a reseller of Openreach's infrastructure, which is part of why it can offer genuinely fast, symmetrical broadband at competitive prices in the areas it has built into. This toob referral guide covers exactly what you get, how to activate it, and what to expect from the service itself so you can decide whether it's worth switching.
Because a toob referral only pays out once your broadband is installed and running, it rewards people who were going to switch anyway rather than encouraging impulse sign-ups — which also means there's no reason to rush before checking that toob actually covers your address.
What you get: £25 reward for you as the new customer, plus £25 for the friend who referred you, once your toob full-fibre service has been installed and live for more than 14 days.
Referral link: a unique link or QR code from your referrer, such as rewards.toob.co.uk/faisaln-145 — no promo code is needed, and using one doesn't affect either reward.
How to activate: place your order for a 12 or 24-month toob home broadband contract using your friend's referral link or QR code, rather than going direct to toob.co.uk.
Qualifying criteria: you must be a new toob customer with a live full-fibre service; both referrer and friend need to have registered accounts.
Timing: rewards become claimable 14 days after installation, with an email invite to choose your reward sent around 30 days after install. You then have 90 days to claim it once notified.
toob Referral Offer at a Glance
| Detail | What applies |
|---|---|
| New customer reward | £25 (choice of gift card, e.g. Amazon, M&S, Tesco) |
| Referrer reward | £25, same reward pool |
| Referral code | No code required — use the referrer's unique link or QR code |
| Referral link example | rewards.toob.co.uk/faisaln-145 |
| Minimum commitment | New 12 or 24-month toob home broadband contract |
| Reward trigger | Service installed and live for more than 14 days |
| Claim window | 90 days from the reward notification email |
| Can be combined with a promo code? | Yes — using a promo code doesn't cancel the referral reward |
How to Claim the toob Referral Reward
- Ask a toob customer for their unique referral link or QR code, or use one you've been sent (anyone can be a referrer — they don't need to already be a toob customer, but the person ordering must be new).
- Click the link and check toob's coverage checker confirms full-fibre is available at your address, since toob's network doesn't yet reach every UK postcode.
- Pick a 150Mbps, 900Mbps or 2300Mbps home broadband package on a 12 or 24-month contract.
- Complete your order through the referral link so it's tracked to your friend's account — ordering directly on toob.co.uk without the link means neither of you gets the reward.
- Wait for your engineer installation and confirm your service is live.
- Around 30 days after installation, and once your service has been live for 14+ days, watch for an email inviting you to select your £25 reward.
- Claim your reward within 90 days of that notification, and keep your refer-a-friend email notifications switched on so you don't miss it.
toob Broadband: A Substantive Review
toob is a UK altnet — an alternative network operator that builds its own full-fibre infrastructure rather than reselling Openreach lines. It has grown to more than 125,000 customers, concentrated in Hampshire, Dorset, Surrey and Sussex, and continues expanding street by street. Understanding what you're actually signing up for matters just as much as the £25 toob referral reward itself.
Products and Packages
- home150 — around 150Mbps average download and upload, positioned as toob's best-value tier for light streaming and everyday browsing.
- home900 — around 900Mbps symmetrical, aimed at multi-device households, gaming and heavier streaming.
- home2300 — toob's top tier at roughly 2300Mbps symmetrical, for households wanting maximum headroom.
- Contracts run for 12 or 24 months, with 24-month terms typically priced lower per month than 12-month equivalents.
Onboarding and Set-Up
New customers order online by entering their postcode to check availability, choose a package, and book an engineer visit for installation of the full-fibre line and a new router. toob currently supplies a Wi-Fi 7 router with new connections, and advertises no upfront hardware or installation costs on standard orders. Because toob is still extending its network, the single most important step before ordering — referral or not — is confirming your specific address is covered, rather than assuming service based on a neighbouring street.
Pricing and Contract Terms
toob has been transparent about future price rises being built into current contracts: for example, its 2300Mbps 24-month package has been advertised at £29 a month, rising to £31 in April 2027 and £33 in April 2028. Lower-speed tiers follow the same pattern of scheduled annual increases. It's worth checking the exact current pricing and confirmed increase dates for your chosen package and contract length on toob's own site before ordering, since promotional pricing changes over time.
Rewards and Referral Mechanics
The toob refer-a-friend programme is run independently of any other promotion, meaning a promo code applied at checkout doesn't cancel or reduce the £25 referral reward. Rewards are issued as a choice of gift card — options have included Amazon, Marks & Spencer and Tesco vouchers — selected via an email link sent after your service has settled in. There's no stated cap on how many people an existing customer can refer, so a keen referrer can keep earning £25 rewards as friends and family switch.
Customer Support
Account and referral queries are handled through toob's online "My Account" portal, where customers can raise a support ticket if a reward doesn't arrive as expected. toob also publishes a dedicated FAQ section covering the refer-a-friend scheme in more detail, alongside general customer support channels for installation and service issues.
Security and Eligibility
Both the referrer and the friend need prior registration for a referral to be valid — the friend must be genuinely new to toob, sign up to a 12 or 24-month home broadband contract, and keep the service live for more than 14 days before either reward is triggered. This structure protects against reward farming, since a cancelled or very short-lived connection won't qualify.
Limitations to Weigh Up
- Coverage is still regional, so many UK households simply can't order toob yet.
- Contracts commit you for 12 or 24 months, with scheduled price increases built in for later years.
- The reward isn't paid until roughly six weeks after installation, so it's a medium-term incentive rather than instant cashback.
Practical Scenarios
- Scenario — moving house within toob's footprint: a household relocating to a covered Hampshire postcode uses a friend's referral link when ordering their new broadband, earning £25 once the new line is installed and live.
- Scenario — switching from an Openreach-based provider: a customer on ageing part-fibre broadband checks toob's coverage checker, finds their street is now live, and orders home900 via a colleague's referral link to get faster symmetrical speeds plus the £25 reward.
- Scenario — a toob customer sharing their link widely: an existing customer shares their unique referral link with several friends over a few months, receiving a separate £25 reward each time one of them completes a qualifying sign-up.
- Scenario — ordering with a promo code: a new customer applies a separate toob promo code at checkout via a friend's referral link, and confirms both the promotional discount and the £25 referral reward still apply.
Comparing toob's Broadband Tiers
| Package | Typical speed | Best suited to |
|---|---|---|
| home150 | ~150Mbps symmetrical | Single/couple households, browsing, social media, standard streaming |
| home900 | ~900Mbps symmetrical | Multi-device families, 4K streaming across rooms, online gaming |
| home2300 | ~2300Mbps symmetrical | Heavy uploaders, content creators, households wanting maximum future-proofing |
Who the toob Referral Suits Best
- Homeowners and renters inside toob's build area in Hampshire, Dorset, Surrey or Sussex who haven't yet switched and want a straightforward £25-for-£25 referral.
- Households upgrading from copper-based broadband who want symmetrical upload speeds for video calls, cloud backups or gaming.
- People about to move house within toob's coverage footprint, who can time a new connection with a friend's referral link.
- Existing toob customers looking to earn repeat £25 rewards by sharing their link with friends and family who are genuinely considering switching.
Referral FAQs
Do I need a toob referral code, or just a link?
You need a referral link or QR code from an existing referrer — there's no separate typed-in code. Anyone can be a referrer, including someone who isn't yet a toob customer themselves.
How much is the toob referral reward?
Both the new customer and the referrer receive £25 each, paid as a choice of gift card such as Amazon, Marks & Spencer or Tesco.
When will I actually receive my £25?
Your toob service needs to be installed and live for more than 14 days. Allow at least 30 days from installation for an email inviting you to select your reward, and claim it within 90 days of that email.
Can I use a promo code and still get the referral reward?
Yes. Using a promo code alongside a referral link doesn't reduce or cancel either the £25 referral reward or the promotional discount.
Does toob cover my area?
Only if you're within toob's current full-fibre build area, mainly across Hampshire, Dorset, Surrey and Sussex. Always check the live coverage checker on toob's own site before ordering.
What happens if I don't receive my reward email?
Make sure you're subscribed to toob's refer-a-friend notifications, then raise a support ticket through My Account if nothing arrives after the expected timeframe.
Is there a limit to how many people I can refer?
toob doesn't state a cap on referrals, so an existing customer can keep earning £25 for each new, qualifying friend who signs up through their link.
Verdict
A toob referral is a genuinely fair, £25-each deal attached to a real full-fibre broadband upgrade rather than a token discount. If toob's network reaches your address, ordering through a friend's referral link costs you nothing extra and adds a useful reward on top of fast, symmetrical broadband. Check coverage first, pick the package that fits your household, and make sure you order through the link so the reward tracks correctly.
