Referral link: Open The Body Shop referral link and use code FAISAL NISAR before completing your first qualifying order.
If a friend has sent you a link to The Body Shop, chances are it's a Body Shop referral invite: sign up and shop through it and you get money off your first order, while the person who sent it earns a reward once you've bought something. The Body Shop has been a fixture of the UK high street since 1976, known for natural ingredients, cruelty-free products and its Community Fair Trade sourcing programme, and after a well-publicised administration in 2024 the brand is still trading online and through a reduced store estate.
This guide walks through exactly what the current Body Shop referral code is worth, how to activate it, who qualifies, and what's worth buying with the discount once you're in. It also covers the small print, so you know what to expect before you check out.
Current verified offer: New customers get 20% off their first order at The Body Shop when they sign up through a referral link. To activate it, follow the referral link below and shop through thebodyshop.com, entering the code
FAISAL NISARat checkout if the discount doesn't apply automatically. The qualifying action is completing a paid, non-refunded first order online. The offer is aimed at customers who haven't ordered from The Body Shop online before, and the referring friend earns their own reward once your order goes through. Referral link: https://thebodyshop.mention-me.com/m/ol/af2ja-fas-nisar. There's no published end date for the scheme itself, but individual referral links can expire, so use it promptly.
The Body Shop referral at a glance
| Detail | What it means |
|---|---|
| New customer reward | 20% off your first order |
| Referral code | FAISAL NISAR (usually applies automatically via the link) |
| Where to redeem | Online at thebodyshop.com |
| Referral platform | Mention Me |
| Who qualifies | Customers who haven't previously ordered online from The Body Shop |
| Referrer reward | A discount or voucher once your qualifying order completes |
| Excludes | Possibly gift cards and heavily reduced sale stock; check at checkout |
How the Body Shop referral code works
- Open the referral link above, which is registered to an existing Body Shop customer via Mention Me.
- Follow any sign-up prompt, then continue through to thebodyshop.com to browse as normal.
- Add your chosen products to your basket, and enter the code
FAISAL NISARat checkout if the 20% discount hasn't already applied automatically. - Check your order total reflects the 20% reduction before you enter payment details.
- Complete your order. As a new online customer, this is treated as your qualifying first purchase for the scheme.
Because the scheme runs through Mention Me rather than a plain voucher code, clicking through the actual referral link (rather than just typing in a code you've seen somewhere else) is the more reliable way to make sure both your discount and your friend's reward are tracked correctly.
Tip: Referral cookies can be overwritten if you click through several different retailer links in one browsing session. If the discount doesn't apply at checkout, clear your basket, click the referral link again, and add your items fresh before paying.
What The Body Shop actually sells
The Body Shop is a British beauty and personal care retailer built around natural ingredients, cruelty-free products and ethical sourcing, most visibly through its Community Fair Trade programme, which sources ingredients such as shea butter and cocoa butter directly from producer communities. The range spans skincare, body care, haircare and a growing makeup line, alongside gift sets that are a genuine high street staple around Christmas and Mother's Day. The Body Butters remain the brand's single most recognisable product, and long-running scent lines such as Tea Tree, Vitamin E, White Musk and Satsuma form a big part of its identity.
The company entered administration in the UK in 2024 amid wider financial difficulties, which led to store closures and job losses. The brand was subsequently sold and continued trading, and The Body Shop UK now operates both a working e-commerce site and a smaller but ongoing store presence. Its official refer-a-friend page remains live on thebodyshop.com, run through Mention Me, a referral platform used across UK retail, which is a reasonable sign the online business is operating normally.
Pricing and where it sits in the market
The Body Shop sits in the accessible-premium bracket: pricier than supermarket own-brand skincare, but noticeably cheaper than luxury department store beauty counters. Body Butters and shower gels typically run from a few pounds up to around £15–£20 for larger sizes, skincare sets and gift boxes are usually priced to undercut buying the same items separately, and the brand runs its own seasonal sales (such as the routines and bestseller bundles shown on its offers page) alongside the referral scheme, so it's worth comparing which saves you more before checking out.
Eligibility, timing and the small print
- The 20% discount is aimed at new customers making a first qualifying purchase, so it's unlikely to apply if you've ordered from The Body Shop online before.
- Referral discounts typically can't be stacked with other active promo codes or sitewide sales, so check which offer is better value if more than one is running.
- Some product categories, such as gift cards or certain sale-priced stock, may be excluded from the referral discount; check the terms shown at checkout.
- The offer is for online orders through thebodyshop.com, not for purchases made in physical stores.
- Referrer rewards are usually only paid out once the referred order is completed and not refunded, so cancelling or returning your order can affect your friend's reward.
Making the most of the discount
The Body Shop's Love Your Body loyalty club is worth joining alongside your referral discount, since it lets you earn points on every purchase that convert into future vouchers, turning your 20% off first order into the start of an ongoing discount cycle rather than a one-off saving. The brand also runs refill and recycling initiatives in-store for empty containers of certain product lines, which is worth knowing if sustainability is part of the appeal.
If you're building a first order, the Body Butters are a good way to sample the brand's signature scents, and the Tea Tree skincare line is a long-running favourite for oily or blemish-prone skin. Gift sets are usually well priced relative to buying items individually, so checking the sets first can stretch your referral discount further if you're shopping around a gifting occasion.
Honest pros and cons
- Pro: A meaningful 20% discount on a first order, generous compared with many beauty retailer referral schemes.
- Pro: Genuine ethical sourcing and cruelty-free positioning differentiate the brand from many competitors.
- Pro: A wide, accessible product range covering skincare, body care, haircare and makeup in one order.
- Con: The brand's 2024 financial troubles may have knocked some shopper confidence, even though the site and referral scheme remain active.
- Con: The referral discount is online-only, so it's no help if you prefer shopping in a physical store.
- Con: As a new-customer-only offer, existing Body Shop shoppers can't use it themselves, only pass it on.
Warning: Only use referral links or codes shared directly by someone you trust, or the official link on this page. Third-party coupon sites sometimes list expired or unofficial codes that won't apply the discount at checkout.
Alternatives worth comparing
| Retailer | What it's known for |
|---|---|
| Lush | Natural ingredients and cruelty-free products, particularly bath and body |
| Neal's Yard Remedies | Premium organic skincare |
| Superdrug (own-brand) | Similar product territory (body butters, tea tree skincare) at lower prices |
Verdict
Given everything The Body Shop has been through recently, a 20% off referral code is a solid reason to give the brand another look, whether you're a lapsed customer or trying it for the first time. The discount is generous, the products are well established, and the ethical positioning still stands out in a crowded beauty market. Just remember it's an online, first-order-only deal, so make it count with a decent-sized basket.
Why the referral scheme still running matters
A brand's own refer-a-friend page being live and paying out is one of the more reliable signals that the underlying business is functioning as normal, since referral platforms like Mention Me require an active, funded partnership to keep running. The fact The Body Shop's Mention Me scheme is still operating after the 2024 restructuring is a reasonable sign that online ordering, customer service and reward fulfilment are all working as expected, which matters if you were hesitant to order given last year's headlines.
Referral and loyalty schemes also tend to be among the first things a struggling retailer cuts, since they cost real money in discounts and rewards. The Body Shop choosing to keep this one running, and at a generous 20%, suggests the brand is actively trying to rebuild its customer base rather than simply keeping the lights on.
Building a first order worth the discount
With 20% off, it's worth thinking beyond a single product. A strong first Body Shop order via referral might combine a Body Butter in a signature scent, a Tea Tree skincare item if you're prone to blemishes, and a smaller gifting item like a hand cream, giving you a spread across the brand's core categories rather than betting everything on one product you might not get on with.
Comparing the referral discount to seasonal sales
The Body Shop runs its own recurring seasonal promotions, including routine bundle discounts and bestseller offers on its discounts and offers page, which can sometimes beat 20% off on specific bundles. Before checking out with your referral code, it's worth a quick look at whether a routine set already discounted by 15% or more, combined with your referral saving where allowed, works out cheaper than building the same basket item by item. In practice, referral and sitewide discounts usually can't be combined, so pick whichever gets you the lower total for the specific products you want.
Delivery, returns and customer service basics
Standard online orders from The Body Shop are dispatched to UK addresses with the usual choice of standard or express delivery at checkout, and the retailer operates a standard returns window for unused, unopened products, in line with UK consumer rights on online purchases. If an item arrives damaged or the wrong product is sent, contact customer service through the help pages on thebodyshop.com rather than the referral platform, since Mention Me only manages the referral tracking and reward, not order fulfilment or returns.
